Last updated: 11/29/2025
1. Introduction
SocialFlux ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social media content management platform.
2. Information We Collect
2.1 Personal Information
- Email address and account credentials
- Business name and type
- Profile information you provide
- Content you create and manage through our platform
2.2 Social Media Account Information
- Facebook page access tokens and page information
- Instagram account access tokens and profile data
- Social media posts and content you manage
- Engagement metrics and analytics data
2.3 Technical Information
- IP address and device information
- Browser type and version
- Usage patterns and preferences
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your information to:
- Provide and maintain our social media management services
- Connect to your social media accounts (Facebook, Instagram)
- Schedule and publish content on your behalf
- Generate AI-powered content suggestions
- Provide customer support and respond to inquiries
- Improve our platform and develop new features
- Send important updates and notifications
- Comply with legal obligations
4. Social Media Integration
When you connect your social media accounts to SocialFlux:
- We securely store access tokens to manage your accounts
- We only access information necessary to provide our services
- We do not sell or share your social media data with third parties
- You can revoke access at any time through your account settings
- We comply with Facebook and Instagram's platform policies
5. Data Security
We implement appropriate security measures to protect your information:
- Encryption of data in transit and at rest
- Secure authentication and access controls
- Regular security audits and updates
- Limited access to personal information on a need-to-know basis
6. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share information only in these circumstances:
- With your explicit consent
- To comply with legal obligations or court orders
- To protect our rights, property, or safety
- With service providers who assist in our operations (under strict confidentiality agreements)
- In connection with a business transfer or acquisition
7. Your Rights and Choices
You have the right to:
- Access and update your personal information
- Delete your account and associated data
- Revoke social media account connections
- Opt out of marketing communications
- Request data portability
- Object to certain processing activities
8. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.
9. Third-Party Services
Our platform integrates with third-party services including:
- Facebook and Instagram APIs for social media management
- Supabase for secure data storage and authentication
- Cloudinary for image processing and storage
- N8N for content generation workflows
These services have their own privacy policies, and we encourage you to review them.
10. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
12. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
14. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@socialflux.ai
Website: https://www.socialflux.ai
Address: [Your Business Address]